Privacy Policy

Pure Hope is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide directly to us, including your name, contact details, and any other information relevant to the services we provide. This information may be collected when you:

  • Register for our services

  • Contact us with inquiries or requests

  • Complete forms or surveys

1.2. Non-Personal Information

We may also collect non-personal information about your visit to our website, such as your IP address, browser type, device information, and browsing patterns. This data helps us improve our website and services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our services

  • Process transactions and billing

  • Respond to your inquiries and provide customer support

  • Send you information about our services, updates, and promotional offers (you may opt out of these communications at any time)

  • Analyze website usage and improve user experience

3. Disclosure of Your Information

We may disclose your personal information:

  • To third-party service providers who assist us in operating our website and providing our services, subject to confidentiality agreements

  • If required by law or to comply with legal processes

  • In connection with a business transaction, such as a merger or acquisition, where your information may be transferred as part of the transaction

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of receiving marketing communications

  • Withdraw consent for data processing at any time, where applicable

To exercise these rights, please contact us at [Your Contact Information].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pure Hope
info@purehope.com.au
1300 634 711