Frequently Asked Questions

  • Pure Hope offers personalised disability support services, including support work (daily living assistance, community access, and social support) and professional support coordination to help you implement and maximise your NDIS plan.

  • Support Coordination helps you understand your NDIS plan, connect with the right service providers, and manage your supports effectively. It also builds your capacity to become more independent over time.

  • Yes, Support Coordination must be included in your NDIS plan to access this service. However, you can still engage Pure Hope for support work if you have Core Supports funding available.

  • We provide disability support services across the Gold Coast and surrounding areas. Please contact us to confirm availability in your location.

  • Getting started is simple—contact our team to discuss your needs, and we will guide you through onboarding, service agreements, and matching you with the right support worker or coordinator.

  • Yes, all Pure Hope staff are NDIS screened, insured, and appropriately qualified, with relevant training such as First Aid and industry certifications.